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Client Overview: Healthcare Technology Platform

Mobulous Technologies partnered with Dr LIVE to create a seamless healthcare platform connecting patients and doctors, enabling convenient consultations, better care management, and improved health outcomes.

Industry Challenges in Healthcare Technology

Fragmented patient data, limited doctor-patient interaction, and inefficient appointment systems hindered timely consultations and continuity of care across both online and offline channels.

Main Goals

Build a unified platform for video and face-to-face consultations, streamline appointment management, enhance patient engagement, and support thousands of active users quickly.

Target Users

Primary: Adults seeking convenient healthcare access.

Secondary: Caregivers managing appointments and treatments for elderly or dependent family members.

Discovery & Research Insights

During our research, we studied doctors and patients extensively, understanding their challenges in consultations, appointment management, and seamless communication for both online and offline healthcare needs.

1. User Profile: Dr. Raj, 45

Occupation: General Physician

Pain Points: Managing patient load, scheduling conflicts, teleconsultation limitations

Goals: Efficient appointment management, smooth video consultations

2. User Profile: Riya, 34

Occupation: Working Professional

Pain Points: Long waiting times, difficulty tracking appointments, fragmented health records

Goals: Easy booking, video consultations, unified health records

3. Key Research Findings

72% of patients prefer online consultations, 78% of users need easy access to medical history, 92% of patients require real-time communication.

Project Timeline & Team Composition

✅

Project Status

Production

App launched 3 months back

👥

Team Size

12 Active Members

Across design, development, and QA teams

⏱️

Timeline

6 Months Duration

From concept to production launch

🏆

Milestones

5 of 5 Completed

All major milestones achieved successfully

Project Timeline

Our structured 6-month journey from concept to successful production launch

🔍

Discovery & Research

Month 1

Comprehensive market research, user interviews, competitive analysis, and requirement gathering to establish project foundation and strategic direction for the EV logistics platform.

Completed
🎨

Design & Prototyping

Month 2

Created wireframes, design systems, high-fidelity mockups for customer and driver apps, and interactive prototypes. Conducted extensive user testing and iterated based on feedback.

Completed
💻

Development Sprint

Month 3-4

Agile development sprints with frontend and backend implementation for all platforms (customer app, driver app, web panels), API integration, real-time tracking, and payment gateway setup.

Completed
🧪

Testing & QA

Month 5

Comprehensive testing including unit tests, integration tests, load testing with 1000+ concurrent users, user acceptance testing, security audits, and performance optimization across all platforms.

Completed
🚀

Launch & Scaling

Month 6

Production deployment to app stores, driver onboarding across Delhi-NCR, marketing campaigns, monitoring setup, and post-launch optimization. Successfully scaled to 10K+ customers and 5K+ drivers.

Completed

Our Expert Team

PM
Project Manager
1 Lead
UX
UX/UI Designers
2 Designers
FE
Frontend Developers
3 Developers
BE
Backend Developers
2 Developers
QA
QA Engineers
2 Engineers
DV
DevOps Engineer
1 Engineer

Our Approach & Strategy

At Mobulous Technologies, we handled the complete design and development, creating a seamless healthcare experience connecting over 10,000 patients with 1,000+ doctors of Dr LIVE through video and in-person consultations

🎯 Patient-Centered Design

We conducted extensive user testing and refined the app iteratively, ensuring easy appointment booking and a smooth video consultation experience for both patients and doctors.

⚡ Agile Development

Using two-week sprints with continuous client feedback and weekly demos, we rapidly delivered features while adapting to evolving healthcare requirements and user needs.

🔒 Secure Healthcare

HIPAA-compliant encryption, secure logins, and regular audits ensure patient data privacy, safeguarding sensitive medical information across online, offline, and video consultation flows.

Design Highlights

Typography

We chose Inter as our primary typeface for its excellent readability across all screen sizes and modern, professional appearance that reflects iLine's innovative approach.

Aa
Inter Bold

Headings & Titles

48px - 32px

Aa
Inter Semibold

Subheadings

28px - 24px

Aa
Inter Regular

Body Text

18px - 16px

Aa
Inter Medium

Captions & Labels

14px - 12px

Color Palette

Our color system reflects iLine's commitment to sustainability and modern technology, with a vibrant primary blue representing innovation and trust.

Primary Color

#FD5301

Main brand color, CTAs, active states

Secondary Color

#8EBB52

Hover states, emphasis elements

Success Green

#13AC67

Eco-friendly indicators, confirmations

#333333 Text Dark
#6B7280 Text Gray
#F7F9FC Background
#FFFFFF White
#E5E7EB Borders

Key Modules: Customer, Driver, Enterprise & Admin

We delivered a comprehensive multi-platform solution tailored for different user types, ensuring seamless operations across the entire iLine ecosystem.

📱

Customer App

Android iOS

Intuitive mobile app for customers to book rides, track deliveries in real-time, manage payments, and access order history with seamless one-tap booking functionality.

  • Real-time ride tracking
  • In-app payments
  • Booking history
  • Push notifications
🚗

Driver App

Android iOS

Dedicated mobile application for EV drivers with GPS navigation, earnings tracking, ride acceptance, and battery monitoring for efficient route management.

  • Smart route optimization
  • Battery level monitoring
  • Earnings dashboard
  • Ride acceptance system
🏢

Logistic Partner

Web Panel

Comprehensive web dashboard for logistics partners to manage fleet operations, monitor driver performance, view analytics, and coordinate large-scale deliveries.

  • Fleet management
  • Performance analytics
  • Driver onboarding
  • Route planning tools
🏭

Enterprise Users

Web

Business-focused web platform for enterprise clients to manage bulk bookings, corporate accounts, invoicing, and access detailed reporting for their logistics needs.

  • Bulk booking management
  • Corporate billing
  • API integration
  • Custom reporting
⚙️

Master Admin

Web Panel

Powerful admin dashboard with complete system control, user management, analytics overview, revenue tracking, and configuration settings for the entire platform.

  • System-wide analytics
  • User role management
  • Revenue tracking
  • Platform configuration

Tech Stack & Infrastructure: React Native, AWS & Modular Monolith

We selected a modern, scalable technology stack optimized for performance, security, and cross-platform compatibility across all user interfaces.

⚛️
React Native
Customer App Frontend
📱
Native Android/iOS
Driver App Frontend
⚡
React.js
Web Panels Frontend
🟢
Node.js
Backend Runtime
🚀
Express.js
API Framework
🍃
MongoDB
Database
☁️
AWS
Cloud Infrastructure
🔐
Firebase Auth
Authentication
📊
GraphQL
API Query Language
🗺️
Google Maps API
Mapping & Navigation
🔌
Socket.IO
Real-Time Communication
🎨
Figma
Design Tool

Technical Challenges & Solutions

⚠️ Challenge: Seamless Appointment Management

Doctors and patients needed a smooth booking system that worked online and offline without data loss or delays.

✓ Solution: Intelligent Sync & Support

Implemented offline-first architecture with local caching and smart sync queues, ensuring appointments are reliably updated once connectivity is restored.

⚠️ Challenge: High-Quality Video Consultations

Telehealth calls struggled with poor video quality, lag, and disconnections on unstable mobile networks

✓ Solution: Adaptive Video Streaming

Integrated Agora SDK with adaptive bitrate streaming, automatically adjusting quality to network conditions, reducing bandwidth usage while keeping calls clear.

⚠️ Challenge: Real-Time Data Updates

Patient records, prescriptions, and doctor notes required instant updates across devices while remaining HIPAA-compliant.

✓ Solution: WebSocket-Based Communication

Implemented Socket.IO with Redis pub/sub for real-time, secure, bidirectional communication, reducing sync latency to under 500 ms.

Architecture & Scalability Overview

Built on a modular monolithic architecture with AWS cloud infrastructure, designed to handle thousands of concurrent rides while maintaining optimal performance and reliability.

Modular Monolith

Mobile API
Web API
Internal Services
Database
🚗 🚗

Customer App

Android | iOS

  • Real-time ride tracking
  • In-app payments
  • Booking history
🚙 ⚙️

Driver App

Android | iOS

  • Smart route optimization
  • Battery level monitoring
  • Earnings dashboard
  • Ride acceptance system
📊

Logistic Partner

Web Panel

  • Fleet management
  • Performance analytics
🏢

Master Admin

Web Panel

  • System-wide analytics
  • User role management
  • Revenue tracking

Modular Monolith Architecture

Organized codebase with clear separation of concerns between mobile API, web API, internal services, and database layers, enabling independent scaling and maintenance.

AWS Cloud Infrastructure

Leveraging AWS services including EC2 for compute, RDS for database management, S3 for storage, and CloudFront CDN for global content delivery with 99.9% uptime.

Horizontal Scalability

Auto-scaling capabilities handle traffic spikes during peak hours, supporting 5000+ concurrent drivers and 10K+ active customers with 1000+ daily rides seamlessly.

Key Features & Highlights

🌱

Comprehensive Health Records

Securely store all medical documents, prescriptions, and test results in one place with easy access for both patients and doctors anytime, anywhere.

✅

Medication Reminders & Tracking

Intelligent notifications for medications with adherence tracking and family notifications to ensure patients never skip important treatments.

💰

HD Teleconsultations

Seamless video consultations for patients with screen sharing, digital and automatic visit summaries, making healthcare accessible from home or on the go.

📱

Smart Appointment Management

Book, reschedule, or cancel appointments with one tap, virtual waiting rooms, and offline appointment support for all users.

👥

Family Health Coordination

Manage profiles for multiple family members, assign roles, and integrate emergency contacts, ensuring smooth care for everyone under one platform.

📊

Interactive Health Dashboard

Visual insights into health trends, vital signs, and treatment adherence over time, helping patients and doctors make informed medical decisions

📍

Doctor & Patient Community

Connect with over 1,000 verified doctors for video or in-person consultations, allowing real-time guidance, advice, and personalized care plans.

🚀

Ongoing Support & Maintenance

We provide continuous updates and feature improvements, ensuring the app remains secure and user-friendly for thousands of active patients.

Business Impact & Outcomes

Since launching 3 months ago, iLine has demonstrated exceptional growth and performance metrics, establishing itself as a leading eco-friendly logistics solution in Delhi-NCR.

10K+
App Downloads
60%
User Retention Rate
4.1⭐
App Store Rating
20K
Bookings Per Month
5K+
Active EV Drivers
2.1s
Average Load Time

Client Testimonial

"

Mobulous' Case Studies in App Development showcase innovation at its best. Their logistics and EV fleet management app improved our operational efficiency by 40% through real-time tracking and predictive maintenance.

P

Prakarsh

Founder, i-Line Ai

Post-Launch Support & Maintenance

Our partnership doesn't end at launch. Mobulous provides comprehensive ongoing support to ensure continuous improvement and optimal performance.

24/7 Technical Support

Dedicated support team available round-the-clock to address critical issues, with guaranteed 2-hour response time for urgent matters.

Monthly Feature Updates

Regular app enhancements based on user feedback and analytics. We've already released 6 major feature updates since launch.

Performance Monitoring

Continuous monitoring of app performance, server health, and user experience metrics with proactive optimization.

Frequently Asked Questions

Healthcare app development involves creating mobile and web platforms that enable medical consultations, appointment scheduling, patient record management, and secure communication between healthcare providers and patients while ensuring regulatory compliance and data security.

Building a telemedicine app requires video consultation technology, appointment scheduling systems, patient management features, secure messaging, electronic health records integration, payment processing, and strict HIPAA compliance implementation for data protection.

Essential features include appointment booking and management, doctor profiles and availability, patient medical history, prescription management, secure messaging, video consultation capabilities, payment integration, and reminder notifications for appointments and medications.

HIPAA compliance involves implementing end-to-end encryption for data transmission, secure user authentication, audit trails for access monitoring, data backup and recovery systems, and Business Associate Agreements with all third-party service providers handling patient information.

Video consultations use WebRTC technology for real-time communication, adaptive bitrate streaming for quality optimization, HIPAA-compliant video APIs, secure signaling servers, and encryption protocols to ensure patient privacy during medical consultations.

Comprehensive healthcare app development typically takes 6-8 months, including requirements analysis, HIPAA compliance planning, feature development, security implementation, testing, and deployment to app stores with proper medical compliance certifications.

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