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Client Overview: Veterinary Technology Platform

Vet Lab approached Mobulous Technologies with a mission to simplify veterinary diagnostics, offering pet owners and vets a seamless, all-in-one mobile platform for care management.

Industry Challenges in Veterinary Care

Pet owners struggled with fragmented veterinary services, limited access to nearby clinics, and difficulty tracking bookings, test histories, and discounts across multiple platforms.

Key Goals

Create a unified app to manage pets, bookings, vets, and tests efficiently, while offering personalized discounts, easy re-booking, and a streamlined veterinary care experience.

Target Users

Primary:Pet owners seeking convenient care and test management.

Secondary: Veterinarians and clinic staff coordinating appointments and services.

Discovery & Research Insights

We conducted user interviews, competitive research, and veterinary consultations to understand pet owners’ challenges and identify opportunities to simplify veterinary diagnostic care.

1. User Profile: Varsha, 34

Occupation: Pet Owner

Pain Points: Booking tests for multiple pets, tracking appointments, finding reliable vets

Goals: Unified pet profiles, easy bookings, clear test options, instant discounts

2. User Profile: Sahil, 47

Occupation:Veterinary Clinic Owner

Pain Points: Managing appointments, coordinating with pet owners, handling multiple test requests

Goals: Streamlined bookings, organized records, smooth communication with clients

3. Key Research Findings

72% of users want single-platform pet management, 85% seek easy test bookings, 78% prefer discounts on services, 80% need quick vet and clinic access.

Project Timeline & Team Composition

✅

Project Status

Production

App launched 3 months back

👥

Team Size

12 Active Members

Across design, development, and QA teams

⏱️

Timeline

6 Months Duration

From concept to production launch

🏆

Milestones

5 of 5 Completed

All major milestones achieved successfully

Project Timeline

Our structured 6-month journey from concept to successful production launch

🔍

Discovery & Research

Month 1

Comprehensive market research, user interviews, competitive analysis, and requirement gathering to establish project foundation and strategic direction for the EV logistics platform.

Completed
🎨

Design & Prototyping

Month 2

Created wireframes, design systems, high-fidelity mockups for customer and driver apps, and interactive prototypes. Conducted extensive user testing and iterated based on feedback.

Completed
💻

Development Sprint

Month 3-4

Agile development sprints with frontend and backend implementation for all platforms (customer app, driver app, web panels), API integration, real-time tracking, and payment gateway setup.

Completed
🧪

Testing & QA

Month 5

Comprehensive testing including unit tests, integration tests, load testing with 1000+ concurrent users, user acceptance testing, security audits, and performance optimization across all platforms.

Completed
🚀

Launch & Scaling

Month 6

Production deployment to app stores, driver onboarding across Delhi-NCR, marketing campaigns, monitoring setup, and post-launch optimization. Successfully scaled to 10K+ customers and 5K+ drivers.

Completed

Our Expert Team

PM
Project Manager
1 Lead
UX
UX/UI Designers
2 Designers
FE
Frontend Developers
3 Developers
BE
Backend Developers
2 Developers
QA
QA Engineers
2 Engineers
DV
DevOps Engineer
1 Engineer

Our Approach & Strategy

At Mobulous Technologies, we focused on creating a seamless, eco-friendly logistics experience with iLine, combining user-centric design, efficient workflows, and robust technology for reliable delivery services.

🚀 User-Friendly Experience

We designed an intuitive app allowing users to add pets, browse clinics, and book tests effortlessly, with clear navigation and easy access to all features.

⚡ Efficient Booking Management

Users can manage bookings, rebook tests in minimal clicks, track history, and instantly apply discounts, ensuring convenience and a smooth veterinary service experience.

🌱 Secure & Reliable

The app ensures the highest security standards for sensitive pet health data, with encrypted information and safe authentication for all user accounts.

Design Highlights

Typography

We chose Inter as our primary typeface for its excellent readability across all screen sizes and modern, professional appearance that reflects iLine's innovative approach.

Aa
Inter Bold

Headings & Titles

48px - 32px

Aa
Inter Semibold

Subheadings

28px - 24px

Aa
Inter Regular

Body Text

18px - 16px

Aa
Inter Medium

Captions & Labels

14px - 12px

Color Palette

Our color system reflects iLine's commitment to sustainability and modern technology, with a vibrant primary blue representing innovation and trust.

Primary Color

#FD5301

Main brand color, CTAs, active states

Secondary Color

#8EBB52

Hover states, emphasis elements

Success Green

#13AC67

Eco-friendly indicators, confirmations

#333333 Text Dark
#6B7280 Text Gray
#F7F9FC Background
#FFFFFF White
#E5E7EB Borders

Key Modules: Customer, Driver, Enterprise & Admin

We delivered a comprehensive multi-platform solution tailored for different user types, ensuring seamless operations across the entire iLine ecosystem.

📱

Customer App

Android iOS

Intuitive mobile app for customers to book rides, track deliveries in real-time, manage payments, and access order history with seamless one-tap booking functionality.

  • Real-time ride tracking
  • In-app payments
  • Booking history
  • Push notifications
🚗

Driver App

Android iOS

Dedicated mobile application for EV drivers with GPS navigation, earnings tracking, ride acceptance, and battery monitoring for efficient route management.

  • Smart route optimization
  • Battery level monitoring
  • Earnings dashboard
  • Ride acceptance system
🏢

Logistic Partner

Web Panel

Comprehensive web dashboard for logistics partners to manage fleet operations, monitor driver performance, view analytics, and coordinate large-scale deliveries.

  • Fleet management
  • Performance analytics
  • Driver onboarding
  • Route planning tools
🏭

Enterprise Users

Web

Business-focused web platform for enterprise clients to manage bulk bookings, corporate accounts, invoicing, and access detailed reporting for their logistics needs.

  • Bulk booking management
  • Corporate billing
  • API integration
  • Custom reporting
⚙️

Master Admin

Web Panel

Powerful admin dashboard with complete system control, user management, analytics overview, revenue tracking, and configuration settings for the entire platform.

  • System-wide analytics
  • User role management
  • Revenue tracking
  • Platform configuration

Tech Stack & Infrastructure: React Native, AWS & Modular Monolith

We selected a modern, scalable technology stack optimized for performance, security, and cross-platform compatibility across all user interfaces.

⚛️
React Native
Customer App Frontend
📱
Native Android/iOS
Driver App Frontend
⚡
React.js
Web Panels Frontend
🟢
Node.js
Backend Runtime
🚀
Express.js
API Framework
🍃
MongoDB
Database
☁️
AWS
Cloud Infrastructure
🔐
Firebase Auth
Authentication
📊
GraphQL
API Query Language
🗺️
Google Maps API
Mapping & Navigation
🔌
Socket.IO
Real-Time Communication
🎨
Figma
Design Tool

Technical Challenges & Solutions

⚠️ Challenge: Pet & Booking Management

Users needed to manage multiple pets, vets, and bookings in one place without confusion or delays.

✓ Solution: Unified Dashboard

We built an intuitive dashboard allowing users to add pets, track appointments, and access booking history instantly, reducing navigation time and clicks.

⚠️ Challenge: Personalized Offers & Discounts

Applying discounts across various tests and packages was cumbersome and prone to errors for both users and clinics.

✓ Solution: Smart Discount Engine

Integrated a system to display available discounts, generate codes, and auto-apply them at booking, ensuring seamless savings for users.

⚠️ Challenge: Location-Based Clinic Search

Users wanted quick access to nearby clinics and vets without manually searching multiple platforms.

✓ Solution: Geo-Aware Search

Implemented real-time location services, showing nearby clinics and vets instantly, enhancing convenience and improving user engagement.

Architecture & Scalability Overview

Built on a modular monolithic architecture with AWS cloud infrastructure, designed to handle thousands of concurrent rides while maintaining optimal performance and reliability.

Modular Monolith

Mobile API
Web API
Internal Services
Database
🚗 🚗

Customer App

Android | iOS

  • Real-time ride tracking
  • In-app payments
  • Booking history
🚙 ⚙️

Driver App

Android | iOS

  • Smart route optimization
  • Battery level monitoring
  • Earnings dashboard
  • Ride acceptance system
📊

Logistic Partner

Web Panel

  • Fleet management
  • Performance analytics
🏢

Master Admin

Web Panel

  • System-wide analytics
  • User role management
  • Revenue tracking

Modular Monolith Architecture

Organized codebase with clear separation of concerns between mobile API, web API, internal services, and database layers, enabling independent scaling and maintenance.

AWS Cloud Infrastructure

Leveraging AWS services including EC2 for compute, RDS for database management, S3 for storage, and CloudFront CDN for global content delivery with 99.9% uptime.

Horizontal Scalability

Auto-scaling capabilities handle traffic spikes during peak hours, supporting 5000+ concurrent drivers and 10K+ active customers with 1000+ daily rides seamlessly.

Key Features & Highlights

🌱

1. Personalized Pet Profiles

Add and manage multiple pets from different categories, keeping all health records, medical history, and vaccination details organized in one place.

✅

Easy Appointment Booking

Schedule veterinary tests and consultations with just a few taps, choose your preferred vet, and get instant confirmations with reminders.

💰

3. Nearby Clinics & Vet Search

Find nearby veterinary clinics and certified vets quickly, compare services, and select the most convenient option for your pet’s needs.

📱

4. Customizable Test Packages

Choose from a variety of veterinary tests and diagnostic packages, tailored to your pet’s requirements, and book appointments anytime through the app.

👥

5. Discounts & Promo Codes

Access unlimited discounts on bookings, view available offers on your dashboard, and easily apply promo codes during checkout.

📊

6. Booking History Management

Track all previous appointments, rebook tests or consultations with minimal clicks, and maintain a comprehensive history for every pet.

📍

7. Integrated Sample Collection

Request home sample collection for tests using their Sample Collector app, ensuring safe and convenient diagnostics at your doorstep.

🚀

8. Health Insights Dashboard

Monitor your pet’s health trends, vaccination schedules, and test results visually, helping you make informed decisions for ongoing veterinary care.

Business Impact & Outcomes

Since launching 3 months ago, iLine has demonstrated exceptional growth and performance metrics, establishing itself as a leading eco-friendly logistics solution in Delhi-NCR.

10K+
App Downloads
60%
User Retention Rate
4.1⭐
App Store Rating
20K
Bookings Per Month
5K+
Active EV Drivers
2.1s
Average Load Time

Client Testimonial

"

Mobulous' Case Studies in App Development showcase innovation at its best. Their logistics and EV fleet management app improved our operational efficiency by 40% through real-time tracking and predictive maintenance.

P

Prakarsh

Founder, i-Line Ai

Post-Launch Support & Maintenance

Our partnership doesn't end at launch. Mobulous provides comprehensive ongoing support to ensure continuous improvement and optimal performance.

24/7 Technical Support

Dedicated support team available round-the-clock to address critical issues, with guaranteed 2-hour response time for urgent matters.

Monthly Feature Updates

Regular app enhancements based on user feedback and analytics. We've already released 6 major feature updates since launch.

Performance Monitoring

Continuous monitoring of app performance, server health, and user experience metrics with proactive optimization.

Frequently Asked Questions

Veterinary app development involves creating mobile and web platforms that enable pet owners to manage pet health, book veterinary appointments, access clinic services, track medical records, and receive personalized care recommendations through integrated animal healthcare technology solutions.

Building a pet care app requires appointment booking systems, pet profile management, veterinary clinic integration, medical records tracking, payment processing, location services, and secure data protection to create comprehensive animal healthcare management solutions.

Essential features include multi-pet profile management, real-time appointment scheduling, clinic and vet search, medical history tracking, prescription management, payment integration, push notifications, and health insights dashboard for complete veterinary care management.

Location-based search uses GPS technology, map integration, geolocation services, and proximity algorithms to display nearby veterinary clinics with available services, ratings, and contact information, helping pet owners find convenient care options quickly.

Pet health management uses cloud databases for medical records, reminder systems for vaccinations and appointments, health tracking algorithms, secure data encryption, and integration with veterinary practice management systems for comprehensive care coordination.

Comprehensive veterinary app development typically takes 4-6 months, including requirements analysis, UI/UX design, booking system development, payment integration, testing, and deployment to app stores with proper healthcare data protection compliance.

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